Terms and Conditions
Welcome to Dafa Taxi. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with these terms. Please read them carefully before proceeding.
Our commitment is to provide reliable, safe, and efficient transportation services. These terms ensure clarity and mutual understanding between us and our customers, fostering trust and professionalism.
The following terms govern your access to our services and platforms. They detail your responsibilities as a user and our obligations as a service provider.
Service Usage
Our services are intended for personal and lawful use. By using Dafa Taxi, you agree not to engage in any activities that could disrupt or damage our operations or infringe upon the rights of others.
Users must ensure that all information provided during booking or service requests is accurate and complete. Failure to do so may result in service disruptions or cancellation.
We reserve the right to refuse service to individuals who violate these terms or engage in prohibited activities, ensuring a safe and secure environment for all users.
- Accessing services through authorized platforms only.
- Adhering to local laws and regulations during service use.
- Maintaining respectful communication with drivers and support staff.
Booking and Cancellation
All bookings must be made through our official website or mobile app. This ensures accurate processing and efficient service delivery. Bookings are subject to availability and confirmation.
Cancellations can be made in accordance with our cancellation policy. Refunds, if applicable, will be processed based on the terms outlined during booking.
We strive to accommodate changes and cancellations; however, certain conditions may apply to ensure fairness and operational efficiency.
- Bookings confirmed only upon receipt of a confirmation message.
- Cancellations must be made within the specified time frame.
- Refund eligibility depends on the cancellation terms agreed upon during booking.
Payment Terms
Payments for our services must be made using approved methods, such as credit cards, debit cards, or digital wallets. All transactions are processed securely through trusted payment gateways.
Users are responsible for ensuring that sufficient funds are available for successful payment. Any issues related to payment processing must be resolved promptly to avoid service disruptions.
In case of discrepancies or disputes regarding payments, users are encouraged to contact our support team for assistance and resolution.
Responsibilities of Users
Users are expected to act responsibly while utilizing our services. This includes adhering to all applicable laws, respecting fellow passengers and drivers, and maintaining proper conduct during rides.
Dafa Taxi reserves the right to terminate services for users who fail to comply with these responsibilities. Ensuring a safe and respectful environment for all is our priority.
Repeated violations or serious misconduct may lead to a permanent ban from our platform. These measures are taken to uphold the integrity of our services.
- Respecting drivers and fellow passengers at all times.
- Refraining from using services for unlawful activities.
- Adhering to the rules and guidelines provided during each ride.
Service Limitations
While we strive to deliver exceptional services, certain limitations may apply due to unforeseen circumstances such as weather conditions, traffic, or technical issues.
In such cases, we will make every effort to minimize inconvenience and ensure alternative arrangements whenever possible.
Users are encouraged to stay informed about potential service updates through our communication channels.
Amendments to Terms
Dafa Taxi reserves the right to update or modify these terms as needed. Users are advised to review the terms periodically to stay informed about any changes.
Continued use of our services after changes to the terms constitutes acceptance of the updated terms. It is the user's responsibility to remain aware of the latest terms and conditions.
We aim to ensure that all updates are communicated clearly and effectively to our users.
- Notifications of major updates will be provided through official channels.
- Changes take effect immediately unless stated otherwise.
- Users are encouraged to reach out with questions about amended terms.
Contact Us
For any questions, concerns, or feedback related to these terms, please do not hesitate to reach out to us. Our team is available to assist you and provide clarification whenever needed.
We value your input and strive to address all inquiries promptly and effectively. Your feedback helps us improve and deliver better services.
You can contact us at the email address below: